Assistant Manager, Air Operations (Gurugram)

Overview

Assistant Manager, Air Operations (Gurugram) is responsible for ensuring smooth and timely air freight movements by coordinating with airlines, trucking partners, terminals, and internal teams.

What you'll do

• Execute end-to-end air shipments by arranging shipments using provided SOPs.
• Enter data into the system to create shipment files and complete MAWB/HAWB.
• Ensure correct and on-time handling of files, including AMS filing or EDI submission as required.
• Handle timely invoicing and confirm incoming invoices from subcontractors.
• Provide customer service by following up on advices/requests/claims and arranging respective shipments.
• Ensure operational activities comply with international shipping regulations, company policies, and customer SOPs.

What you'll need

• 5+ years of experience in air operations or related roles in freight forwarding/logistics.
• Bachelor’s degree in logistics, supply chain, business, or a related field.
• IATA Certification.
• Strong written and spoken English communication.
• Detail-oriented and structured work style, eager to learn global supply chain operations.
• Customer-focused mindset, including prompt responses to customer calls and queries.

Details

• Location stated as New Delhi, India.