Assoc Analyst Master Data Management(MDM)

Overview

Support governance, quality, onboarding and operational management of SAP Supplier, Customer and Material Master Data across the International Business Unit, combining day-to-day master data operations with Data Quality ownership.

What you'll do

• Execute Supplier, Customer and Material Master Data creation, maintenance and deactivation within defined SLA commitments, including 48-hour fulfillment targets for CRUD requests.
• Manage the end-to-end lifecycle of Material, Vendor and Customer Master Data within SAP.
• Partner with Data Stewards and business teams to complete onboarding and maintenance activities on time.
• Support supplier and customer onboarding workflows and validation processes.
• Support material extensions, lifecycle management and deactivation activities.
• Monitor Data Quality KPIs and support data domains through the monitoring-to-remediation lifecycle.
• Execute data cleansing, mass updates and remediation activities to improve data accuracy and integrity.
• Support implementation and validation of Data Quality rules and controls.
• Partner with Data Stewards and business teams to resolve DQ exceptions and recurring issues.
• Participate in governance initiatives focused on data standardization, stewardship and master data compliance.
• Provide SAP Master Data operational support for business users across the International Business Unit.
• Investigate and resolve ServiceNow incidents and support requests within established SLA targets.
• Perform root cause analysis for recurring master data issues and support production issue triage and resolution.
• Collaborate with Data Stewards, Business Process Owners, Supply Chain, Procurement, Finance and IT teams, including cross-regional coordination across Europe, APAC and North America.
• Support remediation projects and strategic data improvement initiatives.
• Identify opportunities to streamline processes, improve reporting and increase operational efficiency.
• Contribute to process documentation, standard operating procedures and knowledge-sharing activities.

What you'll need

• 1-2 years of experience in Master Data Management, Data Governance or SAP Master Data operations, with experience supporting global or regional business operations in a shared services or enterprise environment.
• Strong understanding of one or more SAP Master Data domains: Material Master (MM), Supplier/Vendor Master (BP/PV), Customer Master (BP/AR).
• Experience supporting Data Quality remediation, Data Governance processes, Master Data onboarding and maintenance, and Data Stewardship initiatives.
• SAP ECC and/or SAP S/4HANA Master Data processes.
• ServiceNow incident management.
• Advanced Microsoft Excel skills.
• Data analysis and reporting capabilities in Master Data Management.
• Strong analytical and problem-solving skills with ability to manage multiple priorities while meeting SLA commitments.
• Strong stakeholder management and communication skills, and ability to work effectively with global teams across Europe, APAC and North America.
• Demonstrated ability to evolve from a strong operational contributor into an independent analyst capable of driving remediation and governance activities.
• Self-motivated with strong ownership and accountability.

Nice to have

• Basic SQL knowledge.
• Experience with mass update and data migration tools (LSMW, DMC, BBC, LTMC, Syniti, Syniti ADMM, or equivalent).

Details

• Location: Bangalore, India.
• Relocation assistance: not eligible.
• The successful candidate must be willing and able to perform the physical requirements of the job, with or without reasonable accommodation.