Associate Consultant - Intern

Overview

An entry-level, customer-facing internship within Kaleris's Professional Services team, learning to implement enterprise software solutions for maritime and terminal operations customers under the supervision of senior consultants and project managers.

What you'll do

• Assist in deploying Kaleris software solutions for maritime and terminal operations customers.
• Verify customer issues in test systems and create clear cases with the necessary steps and documentation using Salesforce or equivalent systems.
• Analyze, configure, and help integrate systems as directed to achieve required results for client-specific needs.
• Use approved artificial intelligence and generative AI tools to support documentation, requirements analysis, issue triage, test-case preparation, knowledge retrieval, and other consulting activities.
• Validate AI-generated outputs and apply sound judgment before using them in customer or project work.
• Develop effective working relationships with customer contacts and Kaleris team members.
• Listen actively and communicate effectively with customers, peers, and stakeholders, maintaining professionalism under pressure.
• Take responsibility for assigned customer issues, ensuring regular follow-up and status updates until completion, with support from Senior Consultants.
• Quickly ramp up on products, industry practices, and approved AI-enabled consulting tools using documentation, mentoring, and hands-on assignments.
• Support team activities and contribute to project deliverables as directed.

What you'll need

• Currently in university, for example studying Industrial Engineering, Business, Computer Science, or a related discipline, with exposure to logistics, manufacturing, or related internships.
• Solid software technical abilities, including requirements, configuration, integration, or software development fundamentals.
• Interest in artificial intelligence and willingness to learn and use approved AI-enabled tools in a professional environment.
• Ability to critically review AI-generated information, identify potential errors or gaps, and apply human judgment before using the output in customer or project work.
• Strong communication skills in English, both written and oral.
• Detail-oriented, self-motivated team player with a strong work ethic.
• Ability to work as directed, receive instruction, and adapt quickly to new assignments and low-complexity tasks.
• Ability to manage stress and maintain professionalism in challenging situations.

Nice to have

• Exposure to consulting or customer-facing roles.
• Familiarity with supply chain, maritime, or terminal operations.
• Familiarity with artificial intelligence, generative AI, prompt writing, or AI-enabled productivity tools.
• Multilingual skills relevant to the region.

Details

• Location: Chennai.
• Listed duties and responsibilities are not exhaustive; other tasks may be assigned as required to meet business needs.
• AI tools must be used only in accordance with Kaleris policies and approved processes.
• Confidential, customer, personal, or proprietary information must not be entered into unapproved AI tools.