Intern - Psychometric Assessment - Operations

Overview

An internship in Mercer Assessments' Psychometric Assessment Operations and Configuration team, supporting assessment platform setup and operational delivery.

What you'll do

• Configure assessment links on the platform based on the approved blueprint, competency framework, tools, and skills shared by the client or internal team.
• Set up report structures, scoring rules, and standard report outputs as required.
• Upload and configure custom content such as SJTs, Caselets, Inbox exercises, and other assessment components as needed.
• Copy, edit, and update existing assessments, links, and reports based on approved changes.
• Review configured assessments and reports carefully to ensure everything is accurate and ready for delivery.
• Check for errors in links, scoring, report output, and content setup before final release.
• Make minor updates and incorporate feedback quickly to support faster turnaround and better client experience.
• Flag issues, gaps, or dependencies early so they can be resolved on time.
• Support timelines, task tracking, and deliverables across multiple client projects.
• Gather and organize requirements from assessment design and delivery teams into clear platform tasks.
• Maintain checklists, process notes, and documentation for repeatable work.
• Help improve operational efficiency by using simple process improvements and AI-based workflow support where applicable.

What you'll need

• Graduate from a B.Tech, B.Com, BBA, or B.Sc. background.
• High learning agility (very critical).
• Attention to detail (most critical).
• Drive for excellence and ownership (critical).
• Well versed with AI tools (critical).

Details

• Location: Gurgaon.
• Work mode: hybrid, with at least three days per week in the local office or working onsite with clients.