Associate Consultant (Lifescience, Wet Lab, Scientist)

Overview

Associate Consultant responsible for maximizing customer satisfaction through consulting and technical support for IDBS’s cloud-based software deployments.

What you'll do

• Deliver successful product and project implementations per project plans and Statements of Work (SOWs).
• Develop and customize customer-facing spreadsheets, templates, and configurations for IDBS solutions.
• Partner with customers to understand business and scientific requirements and translate them into solution designs.
• Optimize workflows to support effective use of IDBS solutions.
• Support project delivery with planning, task management, time tracking, and project documentation.
• Coordinate with customers, project managers, and cross-functional teams to deliver high-quality outcomes.

What you'll need

• Minimum 3 years of relevant industry experience, with a master’s degree in a related field or equivalent experience.
• Advanced proficiency in Microsoft Excel, including complex spreadsheet and template development/customization.
• Strong customer-facing and communication skills for collaboration across global and cross-functional teams.
• Ability to adapt to changing priorities and manage multiple tasks in a dynamic environment.
• Organizational skills with strong attention to detail and ability to work independently.
• Experience using AI-enabled tools and workflows to improve productivity and streamline processes with governance and quality.

Details

• On-site role located in Bengaluru (Bangalore), Karnataka, India.
• Travel domestically and internationally up to 5%, including occasional overnight travel.