Associate, Content Operations (UK Hours) - MUM

Overview

The Content Operations Associate will support the day-to-day operations of Third Bridge’s content business for the New York Credit and Public Equities team, helping meet service-level agreements and production quality standards for Forum Interviews and Community consultations.

What you'll do

• Manage the logistics of Forum Interviews and Community consultations throughout their life cycle.
• Understand Forum and Community production processes and solve niche situations that arise.
• Collect, document, and report on feedback and usage patterns.
• Communicate relevant information to improve systems and processes.
• Identify areas where data analysis can enhance the business and lead projects to completion.
• Propose strategic opportunities to improve processes and standards for Forum and Community.
• Develop reports and dashboards to provide Forum and Community with useful information.

What you'll need

• Demonstrated ability to deliver results in a fast-paced environment.
• Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions.
• Ability to facilitate change and manage multiple projects efficiently and effectively.
• Outstanding organizational skills and the ability to work to deadlines.
• Extremely strong attention to detail and a passion for quality.
• Strong team-player skills with excellent interpersonal and communication skills.
• Ability to establish priorities and work independently.
• Proficiency in the Microsoft Office Suite, especially Excel.

Details

• Location: Mumbai.
• The role supports the New York Credit and Public Equities team.
• Working hours: UK hours.