Associate Manager Infrastructure Services

Overview

Support the management and operation of infrastructure services, including infrastructure strategies, projects, systems performance and availability, troubleshooting, documentation, and resource allocation.

What you'll do

• Assist in the management and operation of infrastructure services, providing support to the team.
• Contribute to the implementation of infrastructure strategies and projects.
• Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
• Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Communicate effectively to provide support and collaborate with team members.

What you'll need

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role.
• Proven experience in infrastructure technology management.
• Proficiencies in technical knowledge and teamwork.
• Be a continuous learner who stays abreast with industry knowledge and technology.

Nice to have

• An advanced degree in a relevant field.
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner.

Details

• Location: Chennai, Tamil Nadu, India.
• The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.