Associate – PMO – Financial Services, Advisory

Overview

Support PMO activities within PwC's Financial Services consulting team for large-scale, global front-to-back investment management platform implementations. The role supports complex, multi-workstream transformation programs for global custodians, asset servicers, and asset managers.

What you'll do

• Support establishment and maintenance of PMO governance structures including project charters, workstream definitions, roles & responsibilities, organizational charts, escalation models, communication strategies, and RAID logs.
• Manage JIRA-based project tracking aligned with enterprise implementation standards and SDLC issue hierarchies; adapt gold templates to client-specific needs.
• Support resource and financial management tools including Clarity, Planview, or equivalent for timesheet tracking, resource utilization, budgeting, and cost monitoring.
• Maintain Confluence and SharePoint for document management, collaboration, and knowledge repositories.
• Track program financials by comparing forecasted vs. actual spend, supporting dynamic budget adjustments, and facilitating financial reviews with Program Leadership.
• Develop and maintain detailed implementation plans covering cross-workstream dependencies, milestone tracking, and coordination with broader client initiatives.
• Support implementation governance standards including stage-gate reviews, pre-contract handoffs from sales to implementation, and service catalogue alignment.
• Manage change control workflows by logging, tracking, and triaging non-standard client requests and coordinating reviews across product, delivery, and testing teams.
• Leverage AI-enabled intake and analysis tools for faster evaluation of change requests, automated routing, and impact synthesis.
• Support go-live readiness activities including runbook development, migration task sequencing, and production conversion coordination.
• Generate status reports, dashboards, and milestone documentation for senior stakeholders and client leadership.

What you'll need

• PMO / Project Coordination skills.
• 3 + years of experience.
• MBA (Master of Business Administration).

Nice to have

• Consulting experience.
• Experience working within or alongside Global Capability Centers (GCCs) of major financial institutions.
• Experience supporting investment operations, asset servicing, or capital markets technology programs in an offshore delivery capacity.

Details

• Location: Mumbai Shivaji Park.
• Job level: Associate.
• Industry/sector: Not Applicable.
• Specialism: Operations Management.