Associate Specialist, Implementation

Overview

Take ownership of a cross-functional payment processing implementation project team, acting as the central point of contact for customers through end-to-end project execution.

What you'll do

• Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and the resulting implementation impacts on customers' and Mastercard's core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Handle multiple customer processing implementation projects in parallel.
• Deliver standard through complex implementation activities, ensuring quality and reliability of the implementations.

What you'll need

• 1 to 2 years of experience in Information Technology system knowledge, with good understanding of network technology, applications, and project management.
• Basic knowledge of payment transaction processing and industry business knowledge.
• Good knowledge of electronic payment and related processes such as authorization, clearing and settlement.
• Ability to interact well with the customer.
• Excellent verbal and written communication skills.
• Desire to learn independently.
• Ability to work in a matrixed organization and cross-functional teams.
• Ability to manage change in a technical work environment.
• Ability to cope with a fast-changing and ambiguous environment.

Details

• Location: Pune, India.
• Open to work night shift, CST timings (non-negotiable).