Specialist, Implementation

Overview

Lead and train a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and the customer, delivering standard through complex implementations.

What you'll do

• Act as the central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and the resulting implementation impacts on customers' and Mastercard's core and non-core processing systems and platforms.
• Handle multiple customer processing implementation projects in parallel.
• Deliver standard through complex implementation activities, ensuring quality and reliability of the implementations.

What you'll need

• Experience in information technology system knowledge, with a good understanding of network technology, applications, and project management.
• Knowledge of payment transaction processing and industry business knowledge.
• Good knowledge of electronic payment and related processes such as authorization, clearing and settlement.
• Good understanding of Mastercard's payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact well with the customer.
• Good verbal and written communication skills.
• Desire to learn independently.
• Ability to work in matrixed organizations and cross-functional teams.
• Ability to manage change in a technical work environment.
• Ability to cope with a fast-changing and ambiguous environment.

Details

• Location: Pune, India.
• Open to work the night shift on CST timings (non-negotiable).