Atlassian Administrator

Overview

Manage and maintain Morningstar's JIRA and Confluence environment as a hands-on administrator, with possible support for Active Directory and Office 365 hosted applications such as Exchange Online.

What you'll do

• Manage and support Atlassian JIRA and Confluence as an administrator.
• Develop and maintain JQL for custom JIRA processes.
• Follow guides to implement best practices, develop efficiencies, and improve platform scalability and performance.
• Work closely with user groups to resolve problems, deploy and release new products, and create solutions to provide world class service, solutions and support.
• Assist as needed with the management and support of Active Directory, Exchange, Skype for Business, Office 365 platform and several other employee tools.
• Participate in an on-call rotation.

What you'll need

• Bachelor of Science in Computer Science, Engineering, or equivalent.
• Experience managing Atlassian tools (JIRA and Confluence) as an administrator.
• Experience developing and maintaining JQL.
• 1-3 years or more of System Administration experience.
• Proficient technical skills around the Linux and Windows operating system.
• Knowledge of networking, DNS, Exchange, Active Directory.
• Knowledge and experience of working with monitoring agents and systems.
• Experience with virtual machines (Windows Server, Red Hat, CentOS).
• Exceptional customer service, organization, interpersonal, time-management and written and verbal communication skills.
• High degree of self-motivation.
• The ability to adapt quickly to new tasks.
• The ability to learn custom applications, support, and troubleshoot.
• The ability to work in a fast-paced environment with minimal supervision and major responsibility.

Nice to have

• Experience with Office 365 Administration is a plus.
• Experience with Active Directory and Domain Administration is preferred.

Details

• Location: Vashi, Navi Mumbai.
• Full-time position on the day shift, with on-call duty as an escalation contact.
• Hybrid work model: four days in-office each week in most locations.