Automation & Tools Integration Engineer

Overview

Supports engineering productivity by coordinating access, requests, operations, and integrations for engineering IT tools and platforms. The role partners with engineers, tool owners, and stakeholders to improve service quality, standardization, and automation adoption.

What you'll do

• Manage engineering platforms including Jira, Confluence, GitHub, Jenkins, Slack, and related integrations.
• Execute end-to-end request workflows, including triage, routing, tracking, and closure.
• Coordinate cross-functional teams to resolve blockers and meet SLA commitments.
• Communicate status, risks, dependencies, and timelines to stakeholders.
• Improve support processes, documentation, service quality, and operational consistency.
• Automate workflows and support REST API and JSON-based system integrations.
• Manage user provisioning, access changes, deprovisioning, reviews, and data cleanup.

What you'll need

• 3+ years of experience in engineering tools support, service desk, or operations roles.
• Bachelor's degree or equivalent experience in Information Technology, Engineering, or a related field.
• Experience with Jira, Confluence, GitHub, or similar platforms.
• Familiarity with automation tools and REST/JSON API integrations.
• Knowledge of software development and scripting.
• Strong analytical, organizational, communication, ownership, and accountability skills.

Details

• Onsite role based primarily from an HPE office.
• Location: Bengaluru, Karnataka, India.