Business Analyst

Overview

Business Analyst and Scrum Master role bridging business stakeholders and technology teams while driving Agile delivery for digital products in the insurance domain.

What you'll do

• Analyze business processes and functional requirements to identify improvement opportunities
• Gather, document, and validate business and system requirements with stakeholders
• Develop clear, implementation-ready user stories with well-defined acceptance criteria
• Review test cases and scenarios to ensure alignment with business requirements
• Support end-to-end delivery from requirement gathering to UAT and release
• Coordinate with Product Owner and business teams for requirement sign-off
• Identify UAT scenarios and support UAT execution with stakeholders
• Manage production issues, defect tracking, and change requests raised by users
• Conduct demos with stakeholders to showcase delivered features and business value
• Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution
• Manage and groom the product backlog in collaboration with Product Owner
• Identify, track, and resolve impediments to ensure smooth delivery
• Drive sprint predictability, team commitments, and timely delivery of sprint goals
• Monitor key delivery metrics (velocity, sprint burndown, progress tracking)
• Promote collaboration across Business, Dev, QA, and Product teams
• Drive continuous improvement through retrospective outcomes and process enhancements
• Provide clear visibility on sprint progress, risks, and dependencies to stakeholders
• Support release planning, defect triage, and production readiness activities

What you'll need

• Bachelor's degree in Business Administration, Computer Science, or related field
• Proven experience in Business Analysis and Agile delivery roles
• Experience working in Agile/Scrum environments
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Strong understanding of Agile/Scrum methodologies
• Ability to translate business needs into technical requirements
• Strong facilitation and conflict resolution skills
• Experience in handling production support and issue management
• Ability to work independently and collaboratively

Nice to have

• Experience in insurance domain
• Prior experience with Salesforce or similar platforms
• Familiarity with tools like Jira, Confluence

Details

• Location: Mumbai, India