Business Architect

Overview

Define and govern the end-to-end operational capability blueprints that evolve Cisco's supply chain into an intelligent, autonomous, self-healing ecosystem, acting as the strategic orchestrator between enterprise business vision, global manufacturing and fulfillment networks, and digital core systems.

What you'll do

• Define, maintain, and publish the master Cisco Supply Chain Business Capability Model.
• Collaborate with functional architecture teams and AI Governance teams to define the 3–5-year cognitive supply chain roadmap.
• Construct quantified ROI models, total cost of ownership, benchmarks, and executive business cases to secure executive sponsorship for multi-million-dollar transformations.
• Serve as the connective tissue aligning leaders across Global Supply Chain, Enterprise IT, BU Product Management, Operations Finance, and Global Sales.
• Design and facilitate intensive cross-functional Business Innovation Sprints (BIS) workshops to deconstruct complex operational challenges into rapid minimum viable capabilities.
• Interface with strategic partners to establish unified operating procedures, benchmarking and innovation roadmap.
• Lead Supply Chain rapid assessments and other such activities to evaluate value case and investments needed, ensuring compliance with target-state modular capability designs and avoiding duplicative tool proliferation.
• Oversee the transition of new business models and AI/ML pilots into scalable enterprise-grade production.
• Embed governance and operating model for AI ethics guardrails directly into automated operational workflows.
• Establish and monitor quantitative value-realization scorecards, verifying that completed transformations deliver promised cost takeout, lead-time compression, and margin expansion.
• Curate and optimize real-time operational orchestration, surfacing process bottlenecks and friction points to operations leadership.
• Build a vision for elevating autonomous supply chain exception resolution by reducing human touchpoints in routine supply chain roles.
• Curate Cisco's centralized business architecture repository, ensuring reusable capability maps, process flows, and architectural assets are accessible enterprise wide.
• Coach and mentor domain business architects, process engineers, and technical leads across the broader Operations organization.

What you'll need

• Minimum bachelor's degree in business or any other related field.
• At least 10 years of applicable experience, with a focus on 2 or more supply chain domains.
• Domain expertise in global high-tech electronics with hands-on experience architecting complex enterprise cores.
• 7+ years working on Enterprise Architecture / Transformation.
• Familiarity in delivery of AI & Cognitive Supply Chain operational solutions.
• Good understanding of business procedures and operations.
• Program management expertise, working knowledge of Supply Chain systems, and a proven ability to drive efforts with large multi-functional teams.
• Ability to summarize detailed requirements into a digestible, fluid message that can be tailored for multiple levels of the organization.

Nice to have

• Strong storytelling and process blueprinting skills.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Outstanding research and analytical abilities.
• Strong leadership skills.

Details

• Location: Bangalore, India.