PMO Manager

Overview

Program Manager supporting the Mobilization Lead, owning the end-to-end lifecycle of site transitions from operational readiness of new launches (FDOB) to decommissioning of legacy spaces (LDOB), within the Core Delivery Team.

What you'll do

• Act as Program Manager for identified workstreams and provide regular updates to the core project team.
• Monitor and coordinate all activities to ensure the space is fully operational and optimized for the community.
• Maintain a deep understanding of the building's design features, amenities and USPs to articulate the value proposition to users.
• Lead the strategy for the FDOB event, potentially hosting senior global leadership, and manage Day 2 adoption and Hypercare.
• Build a roadmap using the REWS Framework that outlines the program strategy and the "Why" for Googlers across BLR.
• Create the templates, checklists and frameworks needed to communicate and deliver the program effectively.
• Define engagement models for Vendor Partners, Site Ops, Mobilization, Service lines and Comms.
• Manage the transition of data and activities to the BAU Ops team, including strategies for floor consolidation.
• Identify and analyze groups impacted by the move to tailor engagement.
• Recruit and engage Site Champions to advocate for the program, manage community anxieties and drive excitement.
• Partner with Internal Comms and PR to manage messaging, timelines and "What's Changing" documentation.
• Drive excitement through tours, mock-ups and familiarization activities.
• Execute surveys, focus groups and forums to measure sentiment both pre- and post-opening.
• Provide critical, increased support during the initial weeks of opening (Hypercare).
• Support the continued evolution of the office culture to ensure the space meets its intended community goals.

What you'll need

• 10–12 years of proven experience in Program or Project Management, specifically within Corporate Real Estate, Workplace Services or Facilities Operations.
• Deep understanding of the end-to-end lifecycle of a building launch, from construction handover through to BAU and operational mobilization.
• Demonstrated mastery in Exhaustive Upfront Planning, comfortable building complex roadmaps, defining frameworks and creating toolsets to track progress at scale.
• Exceptional ability to navigate and influence senior executive stakeholders, with the executive presence to communicate complex project updates clearly to global leadership.
• High emotional intelligence with the ability to manage community anxieties during change.
• Knack for storytelling, articulating the "Why" and the "USP" of a physical space to diverse audiences.
• Proven track record of working effectively with diverse, multidisciplinary teams (e.g., Design, IT, HR, PR and Vendor Partners) to achieve a unified goal.
• Self-starter who thrives in ambiguity and can pivot quickly when priorities shift, especially during high-stakes events like FDOB, while maintaining focus on long-term operational health.
• Experience in organizational change, specifically in managing occupancy, stacking strategies and floor consolidation efforts.

Details

• Location: On-site, Bengaluru, KA.
• Scheduled weekly hours: 48.