Business Process Designer

Overview

Business Process Designer role analyzing, developing and improving workflows, identifying inefficiencies and proposing solutions, and working with business users to define requirements and use cases. Based at the Bengaluru office.

What you'll do

• Act as a subject matter expert, collaborating with and managing the team to deliver outcomes.
• Take responsibility for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for the immediate team and across multiple teams.
• Lead initiatives to identify process bottlenecks and implement innovative improvements.
• Facilitate communication between stakeholders to ensure alignment on process objectives.
• Mentor junior team members to support their professional growth and understanding of process design.
• Examine current workflows to uncover areas for efficiency improvement.
• Gather detailed requirements from business users and define use cases.
• Design continuous monitoring and feedback collection to refine processes over time.

What you'll need

• Minimum 5 years of experience in Hotel and Lodging.
• Proficiency in Hotel and Lodging.
• 15 years full time education.
• Strong analytical skills to assess and redesign business workflows.
• Excellent communication abilities to collaborate with diverse teams and stakeholders.
• Experience in process mapping and documentation to clearly define workflows.
• Capability to design and implement continuous monitoring systems for process improvement.
• Problem-solving aptitude to address challenges and propose practical solutions.

Details

• Location: Bengaluru office.
• Full-time education requirement: 15 years.