Business Systems Analyst: Workday Integrations & Automation

Overview

The Business Systems Analyst supports, enhances, and optimizes enterprise applications and business processes within an assigned functional domain, with a focus on Workday integrations, including inbound and outbound integrations.

What you'll do

• Develop a strong understanding of assigned business processes, objectives, and operational challenges.
• Serve as a primary point of contact for business users within supported functional areas.
• Gather, document, and analyze business requirements for enhancements, projects, and continuous improvement initiatives.
• Facilitate requirements workshops, process reviews, and solution discussions.
• Translate business requirements into functional specifications and solution requirements.
• Support the evaluation and recommendation of technology solutions that address business needs.
• Provide functional support for enterprise applications within the assigned domain.
• Investigate, troubleshoot, and resolve application, process, and data-related issues.
• Coordinate issue resolution with technical teams, AMS providers, and vendors.
• Support incident, problem, and service request management processes.
• Monitor application performance and identify recurring issues and improvement opportunities.
• Ensure business continuity through effective support and knowledge management practices.
• Analyze business processes and identify opportunities for simplification, standardization, and optimization.
• Support implementation of approved enhancements and system changes.
• Participate in project activities, including fit-gap analysis, solution design, configuration reviews, testing, deployment, and hypercare support.
• Identify opportunities to improve user experience and operational efficiency.
• Support adoption of automation, workflow, analytics, and AI-enabled solutions.
• Develop and execute test plans and test scripts.
• Coordinate user acceptance testing activities.
• Validate solution quality and ensure requirements are fully addressed.
• Support regression testing for application releases and upgrades.
• Assist with defect management and issue resolution.
• Support data quality initiatives and process governance activities.
• Assist in development and enhancement of reporting and analytics capabilities.
• Identify opportunities to improve business insight through data utilization.
• Ensure consistency and integrity of process-related data within supported applications.
• Partner closely with business stakeholders to understand evolving business needs.
• Collaborate with Manager Enterprise Systems to prioritize work and support operational objectives.
• Support Digital Business Partners in evaluating business capabilities and improvement opportunities.
• Work effectively with project teams, technical resources, AMS providers, and vendors.
• Participate in governance, planning, and continuous improvement activities.
• Develop, configure, implement, support, and continuously optimize Workday Integrations and related technologies, owning the full lifecycle of integration development and deployment, including requirements gathering, configuration, testing, troubleshooting, and production support.
• Ensure the accuracy, integrity, and quality of Workday data through analysis, rationalization, and data governance activities.
• Proactively identify opportunities for system optimization, automation, and process improvement, and assess the impact of configuration decisions.
• Collaborate closely with HR, IT product teams, and cross-functional stakeholders to deliver cohesive solutions.
• Resolve system issues and user inquiries.
• Play a key role in HR technology projects, strategic initiatives, and ongoing enhancement efforts.

What you'll need

• Workday Integrations Certification.
• PECI and PICOF Integration Experience.
• Strong Reporting Knowledge.
• Workday Studio Experience.
• Workday Connector Experience.
• Global Payroll Connector and EIB Experience.
• Minimum of 5 years Workday Experience, with a focus on Integrations.
• Demonstrated working knowledge of principles, practices and standards of human resource administration.
• Proficient in Microsoft Office, with emphasis on Excel (v-lookups, formulas).
• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, Supply Chain, Finance, Human Resources, or a related discipline.
• 5+ years of experience supporting enterprise applications and business processes aligned to the domain area for this position.
• Experience gathering and documenting business requirements.
• Experience supporting system enhancements, projects, or technology implementations.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work effectively with cross-functional teams and stakeholders.

Details

• Location: Banglore, India.