Claims Associate Representative - Cigna Healthcare

Overview

Process and complete customer and provider submitted US healthcare insurance claims under direct instructions and close supervision, balancing speed and accuracy in a production environment.

What you'll do

• Process and complete customer and provider submitted claims.
• Deliver basic technical, administrative, or operative claims tasks.
• Resolve customer issues quickly and effectively, avoiding further mistakes.
• Build functional and technical claims skills, working alongside experienced claim analysts.
• Develop expertise in the Cigna Global claims systems, tools and processes.

What you'll need

• Bachelor's Degree in Life Science, Pharmacy, Paramedical Science, Nursing or similar.
• Demonstrated ability to consistently meet and exceed performance metrics such as productivity and quality.
• Adept computer skills, with experience navigating multiple systems to complete a single task.
• Intermediate to advanced skills in Microsoft Office products, specifically Excel and Outlook.
• Excellent written and oral communication skills.

Nice to have

• Fresh graduate to 1 year of experience in prior healthcare process or processing of US healthcare insurance claims.

Details

• Location: Bengaluru, India (work from office).
• Work shift: 17:00 to 02:00 IST (core US shift).