Cloud Operations Engineer - Linux

Overview

Experienced Linux and AWS Cloud Operations Engineer III providing L2/L3 support for enterprise cloud environments, with responsibility for infrastructure operations, production support and continuous improvement.

What you'll do

• Manage and support EC2, VPC, IAM, S3, EBS, ELB/ALB/NLB, Auto Scaling, Route 53, CloudWatch, RDS and related AWS services.
• Administer RHEL, CentOS/Rocky Linux and Ubuntu environments, including OS configuration, patching, upgrades, hardening, package management, users/permissions, filesystems, services and performance management.
• Provide L2/L3 support, troubleshoot complex infrastructure issues, handle P1/P2 incidents, perform RCA and ensure SLA compliance.
• Troubleshoot CPU, memory, disk, filesystem, process, kernel, service, boot, SSH, authentication, DNS and network issues.
• Manage VPC networking, including subnets, route tables, Security Groups, NACLs, NAT Gateway, Transit Gateway, VPN, DNS and load balancing.
• Manage IAM, security groups, encryption, access controls, OS hardening, vulnerability remediation and security patching.
• Use CloudWatch, SolarWinds or similar tools for monitoring, alerting, capacity planning and proactive issue detection.
• Support AWS backups, snapshots, recovery, replication and disaster recovery testing.
• Develop scripts using Bash/Shell and Python and support automation using Terraform, CloudFormation or Ansible.
• Execute production changes following ITIL processes, including risk assessment, implementation, validation, rollback and change closure.
• Maintain SOPs, runbooks, architecture documentation, troubleshooting guides and operational procedures.
• Collaborate with Network, Security, Database, Application, DevOps and Infrastructure teams and participate in 24x7/on-call support as required.

What you'll need

• 5–7 years of experience in Linux Administration, AWS Cloud Operations or Infrastructure Engineering.
• Strong hands-on experience with AWS and enterprise Linux.
• Strong knowledge of Linux system administration, networking, storage, security and performance troubleshooting.
• Strong AWS knowledge covering EC2, VPC, IAM, S3, EBS, ELB, Auto Scaling, Route 53, CloudWatch and RDS.
• Strong understanding of TCP/IP, DNS, VPN, routing, NAT, firewalls and load balancing.
• Strong scripting skills in Shell/Bash and Python.
• Experience with monitoring, incident/problem management, change management, RCA, backup and DR.
• Good understanding of cloud security and vulnerability management.

Nice to have

• Terraform / CloudFormation / Ansible.
• AWS Systems Manager and Patch Manager.
• Docker / container technologies.
• CI/CD and DevOps practices.
• Git.
• AWS multi-account and hybrid environments.
• AWS or Linux certifications such as AWS Solutions Architect/SysOps/DevOps or RHCSA/RHCE.
• Experience with enterprise monitoring and security tools.

Details

• Location: Bangalore, India (Office).
• Participation in 24x7/on-call support as required.