Cloud Services Engineer

Overview

Cloud Services Engineer acts as a liaison between the client and internal operations for support, escalations, and service delivery health communication.

What you'll do

• Coordinate support and escalations between client and operations teams.
• Communicate service delivery health and explain performance issues or risks.
• Ensure cloud orchestration and automation operates against target SLAs with minimal downtime.
• Run performance meetings to share performance and consumption trends.
• Monitor cloud infrastructure health and address issues to maintain reliability.
• Provide guidance to junior team members and support knowledge sharing.

What you'll need

• Minimum 5 years of experience in Oracle Database Administration (DBA).
• Proficiency in Oracle Database Administration (DBA).
• Knowledge of database performance tuning and optimization.
• Experience managing backup, recovery, and disaster recovery for cloud databases.
• Familiarity with cloud orchestration and automation tools for database operations.
• Ability to troubleshoot complex database issues.

Details

• Based at the Kolkata office.