Overview
Lead commerce strategy and product direction for enterprise transformation initiatives, aligning business goals, customer needs, and technology capabilities.
What you'll do
- Define unified commerce strategies with client executives and senior stakeholders.
- Translate business goals and user needs into product requirements and roadmaps.
- Manage prioritized backlogs, including epics, features, user stories, and acceptance criteria.
- Analyze customer journeys, personas, friction points, and commerce opportunities.
- Synthesize research, market dynamics, and stakeholder input into recommendations.
- Facilitate workshops and present future-state visions to senior executives.
- Maintain strategic alignment across experience, design, technology, product, and delivery teams.
What you'll need
- 8+ years of experience in digital strategy, customer experience, commerce, consulting, product strategy, or related fields.
- Experience leading strategic discovery and enterprise transformation initiatives.
- Strong knowledge of customer journey mapping, service design, experience strategy, and persona development.
- Experience facilitating executive workshops and stakeholder alignment sessions.
- Strong analytical, research, storytelling, and presentation skills.
- Strong product management and backlog management experience.
- Experience working in Agile, cross-functional teams.
Nice to have
- Experience with Adobe Commerce, Magento, Salesforce Commerce Cloud, SAP Commerce, Shopify Enterprise, or similar platforms.
- Experience supporting mergers, acquisitions, or large-scale transformation initiatives.
- B2B commerce experience.
- Consulting or agency background.
Details
- Location: Canada
- Work mode: Remote
- Employment type: Full-time
- Salary: CAD 100,000–160,000 annually
Read the full description and apply on the company’s own careers page.
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