Consulting Engineer – Government Cloud Managed Services

Overview

Consulting Cloud Engineer for Government Cloud Managed Services, implementing and operationalizing Managed Services for customers in regulated Government Cloud environments across Azure Government / Azure GCC High, AWS GovCloud, and Google Cloud Assured Workloads.

What you'll do

• Implement Government Cloud-focused tools, processes, operational standards, and secure cloud landing zones aligned with CDW Managed Services standards and customer security requirements.
• Support customer onboarding, implementation, transition readiness, operational acceptance, and production handoff activities.
• Follow change management, security, testing, validation, and deployment processes for Government Cloud customer environments.
• Participate in a 24x7 on-call rotation supporting critical Government customer environments, including after-hours, weekends, and holidays as required.
• Develop documentation including architecture validation, runbooks, operational procedures, and knowledge articles.
• Implement monitoring, alerting, observability, backup, disaster recovery, and operational management solutions to support Managed Services delivery.
• Configure cloud governance, identity, networking, security controls, logging, and operational standards consistent with Government Cloud best practices.
• Build repeatable automation using Infrastructure as Code, scripting, configuration management, and orchestration technologies.
• Participate in customer design reviews, implementation workshops, technical planning sessions, and operational readiness reviews.
• Clearly communicate technical issues, implementation risks, recommendations, and project status, and collaborate with Cloud Architects, Security Engineering, Customer Success, Managed Operations, and Sales Engineering throughout the customer lifecycle.
• Validate Managed Services operational readiness prior to production support transition.
• Support security reviews, compliance validation, audit requests, and implementation of required Government Cloud controls.
• Maintain relevant cloud, security, automation, and Government Cloud certifications, and adhere to time compliance, documentation standards, and project management requirements.

What you'll need

• Bachelor's degree and 3+ years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering OR 7+ years of equivalent professional IT engineering experience.
• Hands-on experience implementing and supporting at least one major cloud platform: Microsoft Azure (Azure Government / Azure GCC High preferred), AWS (GovCloud preferred), or Google Cloud (Assured Workloads).
• Understanding of Government Cloud operational models, Managed Services delivery, and customer onboarding processes.
• Working knowledge of cloud compute, storage, networking (DNS, DHCP, VPN, routing, load balancing, firewalls, segmentation), identity, backup, and disaster recovery concepts.
• Ability to resolve customer-impacting issues while balancing project priorities, service level commitments, and operational requirements.
• Strong analytical, troubleshooting, documentation, and organizational skills.
• Excellent written and verbal communication skills, with the ability to communicate technical concepts to technical and executive audiences and to establish customer trust through expertise and professionalism.
• Strong customer-service orientation, collaboration, and interpersonal skills, with a self-motivated, continuous learning mindset and willingness to mentor peers.
• Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship.

Nice to have

• Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments.
• Advanced-level certifications in at least two major cloud providers (Azure, AWS, or Google Cloud).
• Experience creating implementation plans, operational runbooks, knowledge documentation, and operational handoff documentation.
• Experience with enterprise multi-cloud environments, Managed Services environments, ITSM (e.g., ServiceNow), observability, Infrastructure as Code and scripting, and cloud management platforms.
• Experience designing and implementing secure cloud landing zones, cloud governance, networking, identity, monitoring, automation, backup, and disaster recovery solutions.
• Working knowledge of Government security frameworks such as FedRAMP, NIST 800-53, CMMC, CJIS, or ITAR, and how they apply to cloud environments.

Details

• Location: Remote, USA.
• Pay range: $77,725 - $108,265 depending on experience and skill set.
• Quarterly bonus target of 10% subject to terms and conditions of plan.
• Salary ranges may be subject to geographic differentials.
• 24x7 on-call rotation including after-hours, weekends, and holidays as required.