Coordinator, PSS

Overview

Provide administrative support to assigned stakeholders under the supervision of a Japan-based Team Manager, with mentoring from local and global peers, Specialists and Coordinators.

What you'll do

• Book travel and process expense reports for stakeholders, ensuring consistency and accuracy in line with corporate policies, internal controls and guidelines.
• Manage calendars and schedule activities for stakeholders.
• Act as a liaison for other Business Units.
• Provide logistical office support as needed.
• Provide onsite support for internal and external stakeholders.
• Provide global support across different time zones, including local language support and knowledge of region-specific processes.
• Serve as a knowledge expert for Gartner tools and applications.
• Support Gartner conferences and non-Gartner events as needed.
• Provide administrative and operational support to stakeholders, including research document support, client call scheduling, data compilation, report production and ad hoc projects as needed.
• Adhere to established policies, processes and guidelines.
• Support stakeholder onboarding and departures.

What you'll need

• 1-2 years' experience working in a fast-paced professional environment.
• Proficiency in Microsoft 365 / Power BI.
• Experience managing multiple priority projects and tasks concurrently.
• Self-starter able to own, manage and complete projects and tasks with minimal instruction.
• Strong critical thinking, interpersonal and collaborative skills.
• Strong sense of personal commitment and ability to embrace change.
• Ability to communicate and collaborate effectively, with a client service mindset and professionalism in all interactions.
• Detail oriented, with the ability to organize effectively.

Nice to have

• Bachelor's degree.

Details

• Location: Mumbai.
• Hybrid work environment: virtual work when productive, with in-person collaboration in the office.
• Works with teams across different time zones.
• Requisition ID: 114468.