Coupa Config Developer, NCT

Overview

Hands-on Coupa Risk Assess configuration developer working with the Business and Project Manager/Scrum Master on implementation and support of Coupa Risk Assess projects.

What you'll do

• Learn Coupa capabilities and technical configuration in the tool quickly.
• Understand business requirements and the design of Coupa Risk Assess developed for Deutsche Bank.
• Manage Coupa configuration and implementation, including configuration changes in Coupa Risk Assess and reporting.
• Work with Architects and Platform Owner and support their mission for the program deployment.
• Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs.
• Perform Coupa release testing, report issues and resolve problems.
• Ensure best practices implementation based on industry standards.
• Take part in reviews, check solution feasibility and functional fitment against DB standards and best practices, and align customer expectations to ensure smooth and timely project delivery and support.
• Build knowledge by documenting configuration and enriching the Key Operating Principles.
• Prepare and deliver maintenance documentation and update the configuration workbook periodically.
• Suggest process improvements based on application capability and industry best practices.

What you'll need

• Total 5+ years of experience.
• At least 3 years in software configuration or support engineering, specifically Coupa Risk Assess implementation.
• At least 2 years of experience in workflow configuration in Coupa or similar products.
• Good exposure to DBMS concepts and experience designing reports in Coupa Risk Assess.
• Good knowledge of SDLC and Agile processes.
• Strong customer focus with experience working with cross-functional and cross-department teams.
• Self-starter with strong organization skills, resolution management, and superior written and verbal communication skills.
• Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams.
• Strong analytical and problem-solving skills.
• Bachelor's degree in computer science or IT-related discipline (or equivalent work experience or diploma).
• Proven ability to leverage AI tools to enhance productivity and optimise workflows, applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Nice to have

• Technical knowledge of SFTP, Unix and data exchange mechanisms.
• Experience in Vendor Risk Management.
• Coupa certification.

Details

• Location: Pune, India.