A
Customer Service Analyst-Voice
Accenture
NewPosted todayLOCATION
AIOC-S01636365 · Onsite
EXPERIENCE
3 - 5 Years
TYPE
FullTime
SKILLS REQUIRED
Customer SupportExcellent Communication SkillsComplaint HandlingCustomer Relationship Management
Job description
Overview
Customer Service Analyst role focused on Spanish language translation within customer service, handling lower-complexity problems as part of a team.
What you'll do
- Analyze and solve lower-complexity problems.
- Interact day to day with peers within Accenture before updating supervisors.
- Receive moderate-level instruction on daily tasks and detailed instructions on new assignments.
- Make decisions that impact your own work and may impact the work of others.
- Work as an individual contributor within a team, with a focused scope of work.
What you'll need
- Any Graduation.
- 3 to 5 years of experience.
- Spanish language ability: Advanced.
Details
- Location: Mumbai.
- This role may require working in rotational shifts.
Read the full description and apply on the company’s own careers page.
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Customer Service Analyst-Voice
