Customer Service Engineer

Overview

Customer Service Engineer role performing on-site services, maintenance, repairs, and inspections for installed equipment at customer sites.

What you'll do

• Perform all on-site life extensions, repairs and inspection-related service activities for installed fleets.
• Supervise construction and commissioning of new and existing equipment at customer site.
• Perform onsite machining, NDT, blading, winding, critical welding, and generator diagnostics.
• Make engineering decisions.
• Resolve issues using established procedures and consult supervisor or senior team members for issues outside defined instructions or parameters.
• Collaborate with others to solve issues.
• For customer facing roles, develop strong customer relationships and serve as the interface between customer and GE.
• Exchange technical information, ask questions and check for understanding.

What you'll need

• Degreed engineer.
• Knowledge comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Basic experience in Services and Field Services.
• 5+ years of experience in Services and Field Services.

Details

• Relocation assistance provided: Yes.