Data Analyst with SAS and SQL

Overview

Data Analyst role within Citi's Analytics & Information Management (AIM) group, serving as the data analytic partner for the Issue Remediation business team on client remediation analysis in retail consumer banking.

What you'll do

• Execute comprehensive data remediation analysis on customer issues arising from policy and governance gaps, self-identified issues, or Internal Audit findings.
• Assess impact by identifying the number of customers and dollar amount affected by these issues.
• Identify issues and root causes using analytical methods.
• Track implementation plans and provide data evidence and artifacts to support audit completion.
• Manage MIS reporting and generate actionable business insights.
• Build automated techniques to reduce redundancy, remove false positives and enhance optimization.
• Identify control gaps and provide recommendations aligned with data strategy.
• Breaks down information in a systematic and communicable manner and exchange complex or sensitive information with stakeholders.
• Contribute to organizational initiatives including competency development, training and organizational building activities.

What you'll need

• Master's or advanced degree in Information Technology, Computer Applications, Engineering or MBA from a premier institute.
• Overall experience of 4-7 years.
• At least 2 years of experience in the banking industry delivering data solutions.
• Proficiency in SAS, SQL, RDBMS, Teradata and Unix.
• Proficiency in MS Excel, PowerPoint and VBA.
• Experience with Jira and Bitbucket.
• Exposure to Mainframes.
• Exposure to Big Data and Python.
• Data analysis, data profiling and data management skills.
• Ability to identify, clearly articulate and solve complex business problems and present them to management in a structured and simpler form.
• Good understanding of the banking domain and consumer products (retail banking, deposits, loans, wealth management, mortgage, insurance, etc.).
• Knowledge of finance regulations and understanding of the retail business/banking domain.
• Excellent communication and interpersonal skills.
• Good process and project management skills.
• Ability to work well across multiple functional areas and thrive in a dynamic, fast-paced environment.
• Attention to detail and proactive problem solving with an eye for process gaps.

Nice to have

• Good understanding of the banking domain and consumer products (preferred).
• Risk and control metrics and audit framework exposure (preferred).

Details

• Location: Bangalore, Karnataka, India.
• Full-time, regular shift.
• Local working hours aligned with NAM working hours.
• Job family: Data/Information Management, within the Decision Management group.