Data Operations Analyst

Overview

Data Operations Analyst role in BP's Finance Group, responsible for accurate and timely maintenance of master data records and related operational case work.

What you'll do

• Ensure accurate and timely addition, change and de-activation of master data records in accordance with SLAs, including customer master, material master, vendor master and finance master.
• Ensure data input is consistent with data standards and meets required levels of completeness.
• Run data performance reports for the key quality measures of completeness, consistency, uniqueness and accuracy.
• Resolve daily cases allocated in a timely manner while ensuring all control processes are followed.
• Ensure all supplier research and searches are completed and clearly documented.
• Execute telephone calls to representatives in a variety of organisations across the globe and at all levels of seniority.
• Complete follow-up checks via email and in finance systems and ensure an adequate audit trail demonstrates proper due diligence at all stages of the case.
• Be proactive in resolving operational issues or delays with cases, liaising with business partners, vendors and internal FBT teams.
• Participate actively in process improvements on vendor and customer call back processes, including innovations through digitalisation.
• Identify and implement process and solution requirements for the master data management process.
• Regularly track and resolve outstanding master data management issues, escalating to higher levels of authority based on agreed trigger points.
• Identify and contribute to improving defective trends or areas of process performance weakness in the end-to-end process.
• Help manage a shared mailbox and tracker.
• Perform other admin-related tasks in the call backs space.
• Perform other data operations-related activities as required.
• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle.

Details

• Location: India - Pune.
• No travel is expected with this role.
• Eligible for relocation within country.
• Hybrid of office and remote working.
• Skills: Data Intelligence.