Delivery Operations Team Lead

Overview

Delivery Operations Team Lead in the ATOM trade processing service, managing voluntary corporate actions, trade finance and related operations for trading and treasury clients.

What you'll do

• Monitor market sources (custodians, exchanges, SWIFT messages) for upcoming voluntary corporate actions and validate event details such as terms, deadlines, eligibility and tax implications.
• Ensure accurate event setup in corporate actions systems.
• Notify clients of voluntary corporate actions via official channels, providing event details, decision deadlines and options (e.g., cash vs. stock election).
• Track client responses and ensure timely submission to custodians and agents.
• Capture and validate client instructions for corporate actions and coordinate with custodians, depositaries and counterparties for confirmation.
• Calculate entitlements based on event terms and client positions, and allocate proceeds (cash or securities) to client accounts post-event.
• Identify and escalate discrepancies in event terms or entitlements.
• Ensure adherence to regulatory frameworks (SEC, FCA, MiFID II, CSDR) and process withholding tax reclaims where applicable.
• Perform daily reconciliations of corporate action positions and entitlements, investigate and resolve mismatches with custodians and internal books, and work with finance and settlement teams to ensure correct postings.
• Notify internal and external parties of all incoming corporate events, and request and check that corporate actions bookings are in FO systems before pay date.
• Respond promptly to FO, MO and external counterparty requests.
• Develop and deliver business solutions related to trade finance products offered by banks, including import and export bills, foreign bill collection, banker's acceptances/reimbursements, letters of credit and open account trading.
• Analyze and solve moderately complex problems, creating new solutions where needed, and manage small teams and/or work efforts.

What you'll need

• Any graduation.
• 7-11 years of experience.
• Process-orientation.
• Hands-on experience with trouble-shooting.
• Agility for quick learning.
• Problem-solving skills.

Details

• Location: Bengaluru.
• May require working in rotational shifts.