Delivery Operations Team Lead

Overview

Lead a delivery operations team in the Applied Technology & Operations for Markets (ATOM) trade processing service, covering corporate actions processing, client notification and reconciliation for trading and treasury entities.

What you'll do

• Monitor market sources (custodians, exchanges, SWIFT messages) for upcoming voluntary corporate actions and validate event details such as terms, deadlines, eligibility and tax implications.
• Ensure accurate event setup in corporate actions systems.
• Notify clients of voluntary corporate actions via official channels and provide event details, decision deadlines and options (e.g., cash vs. stock election).
• Track client responses and ensure timely submission to custodians and agents.
• Capture and validate client instructions for corporate actions and coordinate with custodians, depositaries and counterparties for confirmation.
• Calculate entitlements based on event terms and client positions, and allocate proceeds (cash or securities) to client accounts post-event.
• Identify and escalate discrepancies in event terms or entitlements.
• Ensure adherence to regulatory frameworks (SEC, FCA, MiFID II, CSDR) and process withholding tax reclaims where applicable.
• Perform daily reconciliations of corporate action positions and entitlements, investigate and resolve mismatches with custodians and internal books, and work with finance and settlement teams to ensure correct postings.
• Notify internal and external parties of all incoming corporate events, including voluntary corporate actions (rights issue, tender offer, DRIP, IPO, bids).
• Request and check that all corporate actions bookings are in FO systems before pay date.
• Respond promptly to FO, MO and external counterparty requests.
• Develop and deliver business solutions related to trade finance products offered by banks, including import and export bills, foreign bill collection, banker's acceptances/reimbursements, letters of credit and open account trading.
• Analyze and solve moderately complex problems, creating new solutions or adapting existing methods and procedures.
• Manage small teams and/or work efforts at a client or within Accenture.

What you'll need

• Any graduation.
• 7-11 years of experience.
• Skill in trade processing, asset servicing and trade finance.
• Process-orientation.
• Hands-on experience with troubleshooting.
• Agility for quick learning.
• Problem-solving skills.

Details

• Location: Chennai (AIOC-S01649057).
• May require working in rotational shifts.