Deputy Manager - Operations

Overview

The Deputy Manager, Data Operations ensures Equifax's data intake, processing, and management practices adhere to regulatory standards, statutory guidelines, and industry frameworks, and acts as the operational custodian of regulatory compliance within Data Operations.

What you'll do

• Act as Equifax's primary technical expert on TWG sub-groups, joint CIC operational committees, and RBI technical working groups to shape industry data formats, ingestion standards, and ecosystem guidelines.
• Partner directly with Technology to modernize legacy batch data ingestion and curation pipelines into cloud-native streaming workflows within the Data Fabric.
• Act as an internal data operations consultant to identify manual data-cleansing bottlenecks and implement automated schema validation, rejection-handling, and enrichment best practices.
• Drive end-to-end operational compliance and manage complete audit readiness for internal audits, concurrent audits, statutory reviews, and periodic regulatory inspections.
• Own the resolution of operational data anomalies, audit findings, and member institution escalations by executing swift Corrective Action Plans and Root Cause analyses.

What you'll need

• 9-12 years of core Data Operations, Data Governance, or Regulatory Operations experience within a Credit Bureau (CIC), Scheduled Commercial Bank, NBFC, or Fintech/Financial Infrastructure platform.
• Deep understanding of credit bureau reporting architectures across Consumer, Commercial, and Microfinance pipelines.
• Expertise in CICRA 2005 and regulatory guidelines.
• Demonstrated ability to manage regulatory audits, execute CAPs/RCAs, and transform manual data operational processes into automated, highly efficient workflows.
• Ability to translate complex regulatory directives into functional data architecture specifications and operational workflows.

Nice to have

• Active prior participation in TWG or CIC sub-groups with a demonstrated history of shaping industry-wide data ingestion formats, rejection protocols, or standard operating procedures.

Details

• Location: Mumbai, India.
• Work mode: Hybrid.
• Employment type: Full time.