Digital Quality Analyst - Marketing Tech Team

Overview

Digital Quality Analyst II on the Marketing Tech team, supporting quality for digital platforms within Columbia Sportswear's Digital Technology group.

What you'll do

• Review test strategies, author test plans, and author and execute test cases.
• Create and update automated test cases and execute automated test scripts using a variety of testing tools and methods.
• Identify process and technology issues.
• Communicate status in daily meetings and actively participate in design discussions, planning, and retrospective reviews.
• Ensure processes are clearly documented and explain complex information simply to others.
• Create and monitor status dashboards for tracking team progress.
• Drive analysis of post-release quality and defect escapes and implement improvements based on the results.
• Complete straightforward projects and provide input for enhancements to improve test coverage and processes.
• Assess the testability of components and features built by development teams and work with the project team to establish quality standards or metrics and identify risks.
• Identify salient test cases based on product domain knowledge and traceability to use cases, enabling on-time sprint deployments.
• Write effective and efficient test scripts and test cases.
• Ensure thorough resolution and closure of tickets once deployed to production.
• Assist developers in desk checks and testing and work with the team to ensure code is tested at the appropriate level.
• Identify and prevent defects early and proactively identify root causes and efficient ways to reproduce issues.
• Contribute to bug triage and prioritization processes.
• Provide peer-level technical guidance and help more junior team members learn, grow and contribute.

What you'll need

• Bachelor's Degree required in Computer Science, Information Systems or a related field; an equivalent combination of education and experience may be considered.
• 4+ years' experience.
• Proficiency with Postman for API testing, including structured request/response validation, test data generation, role-based access checks, and SLA timing verification.
• Experience with email QA, including template render testing using Email on Acid, Litmus, or equivalent, and familiarity with ESP platform testing (Zeta, Braze, Emarsys, or similar).
• Working knowledge of tag management QA, including using browser developer tools to validate tag fires and reading data layer objects against a specification.
• Solid understanding of agile/Scrum delivery, including shift-left quality practices, sprint ceremony participation, Definition of Ready and Definition of Done as quality gates, and QA sizing in sprint planning.
• Experience with Jira for defect tracking, defect lifecycle management, and sprint ticket status workflows.
• Experience testing across a multi-phase test lifecycle: QA, SIT, UAT, E2E, and Production validation.
• Demonstrated experience working on a globally distributed or cross-timezone team, including a US-India GCC model, offshore delivery, or equivalent.
• Strong written and verbal English communication skills, including writing async-friendly defect reports, test status updates, and QA documentation.

Nice to have

• Experience with the Adobe Experience Platform Debugger or equivalent tag debugging tooling.
• Prior experience collaborating with remote stakeholders.
• Experience with Adobe Analytics validation, including events, eVars, props, and conversion metrics against a measurement plan (SDR).
• Familiarity with OneTrust or consent management platforms and how they gate tag firing (GDPR/CCPA context).
• Experience testing on Salesforce Commerce Cloud (SFCC), including Business Manager for test data setup, order creation, and profile configuration.
• Knowledge of CI/CD pipeline integration for test automation (CircleCI, GitHub Actions, or equivalent), including artifact reporting and suite segmentation (smoke, regression, integration).
• Exposure to Liquid templating in ESP platforms, including validating personalization logic and token rendering in email templates.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: Hybrid.