Digital Technical Writing Specialist

Overview

ABB's Digital team is seeking a Senior Technical Writer to create clear technical documentation for enterprise platforms and solutions, both on-premise and on-cloud, within its Industrial Automation Digital organization.

What you'll do

• Design and author technical documentation, including developer guides, online help, tutorials, and alternative media, targeted at the platform's user personas.
• Collaborate with cross-functional teams to gain deep product understanding, gather requirements, and maintain an effective information architecture.
• Analyse and optimize content by identifying reuse and single-sourcing opportunities for improved consistency and efficiency.
• Provide UX editorial input on applications and wireframes to enhance clarity, usability, and overall documentation quality.
• Oversee the complete documentation process for designated scrums.

What you'll need

• 8 to 10 years of experience within the technical writing domain.
• Advanced English writing and communication capabilities.
• Experience collaborating with various stakeholders.
• Experience developing concise, detail-oriented product documentation for large enterprise software across multiple releases.
• Proficiency in DITA/XML-based authoring tools (Madcap Flare, Oxygen, X-Metal) and content management systems.
• Ability to quickly grasp complex technical and domain concepts and convert them into clear, understandable text and visuals.
• Experience in Agile SDLC, managing changing priorities, overseeing documentation processes, and encouraging content reuse in various guides.
• A relevant degree in Computer Science, Engineering, or a related field.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: Hybrid.
• Reports to: Lead-Digital Content Writer.