Digital Twin - Change Management

Overview

Lead the change management, communications, training and adoption workstreams that embed Digital Twin capabilities into daily work across Chevron teams and operating assets, based in Bengaluru.

What you'll do

• Develop and execute change management strategies that improve change readiness, user adoption, and sustained behavior change for Digital Twin deployments, enhancements, and new business workflows.
• Partner with Digital Twin product managers, program managers, solution teams, business units, ENGINE, IT, vendors, and site leaders to align change plans with product roadmaps, deployment schedules, and operational priorities.
• Identify impacted stakeholder groups, user personas, local champions, leadership sponsors, and change agents needed to support adoption across engineering, operations, maintenance, projects, and turnaround communities.
• Create and manage role-based communications, awareness campaigns, leader toolkits, success stories, quick reference guides, training materials, and adoption reinforcement messages that explain how Digital Twin improves day-to-day work.
• Coordinate training, onboarding, coaching, office hours, launch events, and refresher sessions to help users build confidence and incorporate Digital Twin into standard workflows.
• Track adoption metrics, user feedback, training participation, leadership engagement, and change risks to identify barriers and recommend targeted interventions that increase sustained usage and value realization.
• Support local champion networks and business superusers by equipping them with messaging, demonstrations, tips, feedback channels, and practical guidance for peer-to-peer adoption.
• Document lessons learned, adoption playbooks, communication templates, and reusable change assets to improve consistency and scalability across Digital Twin deployments and product releases.

What you'll need

• Bachelor's degree in Organizational Change Management, Communications, Business, Engineering, or a related field, or equivalent practical experience in enterprise change, adoption, or transformation roles.
• Demonstrated experience leading change management, communications, training, stakeholder engagement, or adoption activities for enterprise technology, digital transformation, or operational improvement initiatives.
• Demonstrated ability to translate technical capabilities into clear business messages, practical user guidance, and role-based adoption plans for both technical and non-technical audiences.

Nice to have

• 10+ years of experience supporting change management for digital solutions in oil and gas, facilities engineering, manufacturing, capital projects, maintenance, operations, or other complex industrial environments.
• Working knowledge of digital twin concepts, product adoption, user analytics, agile delivery, stakeholder mapping, and business value realization.
• Experience building leader sponsorship plans, champion networks, communication cascades, launch events, training plans, and adoption reinforcement campaigns.
• Familiarity with enterprise collaboration tools, learning platforms, Power BI or usage dashboards, product release communications, and change management methods such as ADKAR, or similar frameworks.

Details

• Location: Bengaluru, Karnataka, India (Chevron office).
• Standard work week Monday to Friday; working hours 8:00am to 5:00pm or 1:30pm to 10:30pm.
• Chevron is unable to sponsor employment visas or consider individuals on time-limited visa status for this position.
• Total openings: 1.