Overview
CloudSEK is hiring a Director/AVP - HR (Chief Happiness Officer) to own employee engagement, performance, retention and culture, building measurement and feedback systems and partnering with leadership on org design and people strategy.
What you'll do
- Build instrumentation to continuously track engagement, morale, burnout and energy levels.
- Track manager effectiveness and team health, attrition risk, regretted exits and retention of top performers.
- Track alignment to company mission, clarity of goals and execution focus.
- Turn these signals into dashboards and early-warning systems rather than once-a-year surveys.
- Design and run continuous feedback systems such as pulse surveys, 1:1 frameworks and skip-levels.
- Build clear escalation and resolution loops for friction, conflict and disengagement.
- Design manager coaching programs to improve leadership quality across the company.
- Build a clear, fair system to identify high performers and high-potential talent.
- Ensure top performers are recognized, rewarded and developed faster than the rest.
- Design retention strategies for critical talent.
- Work with leadership on promotions, growth paths and succession planning.
- Codify and reinforce cultural values through rituals, stories and behavior systems.
- Ensure culture is consistent across geographies, teams and growth stages.
- Remove incentives and behaviors that create politics, fear or low-trust environments.
- Work closely with the CEO and leadership team on org health and structure.
- Work with managers on team effectiveness and leadership quality.
- Work with HR / People Ops on compensation, performance and growth systems.
What you'll need
- 12+ years in people leadership, culture, org design or performance roles (startup / tech preferred).
- Strong systems thinking with the ability to design feedback loops, metrics and processes.
- Comfort with data, dashboards and analytics.
- Confidence influencing senior leaders and holding them accountable.
- High integrity and low ego.
Details
- Location: Bengaluru, Karnataka, India.
- Flexible working hours.
Read the full description and apply on the company’s own careers page.