Engineer II – SharePoint/M365

Overview

Junior engineer within the End User Services team responsible for operational excellence, feature and process development, and secure delivery of TJX's Microsoft 365 collaboration systems, including SharePoint Online.

What you'll do

• Participate in projects to further secure the TJX Microsoft 365 SharePoint Online environment.
• Identify improvements to the TJX Microsoft 365 SharePoint Online environment based on experience and industry expertise.
• Partner with other areas within IT to deliver improvements to TJX's operational processes and end-user experience.
• Author architectural and operational handbooks and transfer operations from Engineering to Operational teams.
• Provide guidance to operational teams to support L3 incident management.
• Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
• Maintain expert knowledge of Microsoft 365 SharePoint Online changes and industry news.
• Consult on design approaches for solving visible and complex business problems.
• Provide input into design best practice methodologies and standards.
• Define standards for specific processes and/or components.
• Special projects as assigned.

What you'll need

• Subject matter expertise in administration of Microsoft SharePoint Online, OneDrive, Microsoft Teams, and Microsoft 365 services.
• Experience with Microsoft Copilot for M365 enablement, administration, governance, and adoption.
• Experience using Power Automate and Power Platform capabilities to improve operational processes and business workflows.
• Graph API and PowerShell experience automating Microsoft 365 administrative tasks and reporting.
• Experience contributing to governance and compliance implementation projects related to Microsoft SharePoint Online and Microsoft 365.
• Experience delivering Microsoft 365 and SharePoint Online solutions in a large global organization practicing Agile project delivery.
• Expertise in Microsoft 365 SharePoint Online systems.
• Experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements.
• Previous experience in the design phase of complex SharePoint Online projects.
• Technology design experience including Performance, Security, Availability, as well as Operations, Monitoring and Support.
• Solid functional understanding of the business processes and systems that benefit from effective messaging and collaboration tools.
• Exceptional interpersonal and written communication skills to frequently interact with all levels of the organization.
• Demonstrated ability to work both independently and within cross-functional project teams that span multiple time-zones.
• Ability to understand the big picture and the short-term perspectives of specific situations.
• Strong problem-solving and analytic skills.
• Knowledge of the software development lifecycle and DevOps.
• Ability to alter direction easily to accommodate changing priorities.

Nice to have

• Exposure to Power Apps solution configuration and support.
• Familiarity with SPFx architecture and modern SharePoint development concepts.
• Experience preparing operational runbooks, SOPs, and support documentation.
• Experience supporting Microsoft Copilot adoption and change management initiatives.
• Strong focus on customer experience and operational excellence.

Details

• Location: Hyderabad, India (APAC Home Office), Salarpuria Sattva Knowledge City, Inorbit Road.
• Collaborates with teams across U.S., Canada, Europe, Australia and India.