Engineering Field Services, Tech II

Overview

Field-based Engineering Field Services Technician II role performing advanced testing, validation, troubleshooting, inspections, and commissioning support at utility-scale solar sites, connecting field conditions with internal engineering teams.

What you'll do

• Set up and execute field tests for products, firmware, software features, communications, cybersecurity controls, and integrated systems, recording results, anomalies, and follow-up needs.
• Support firmware updates, configuration changes, recovery actions, validation reruns, pilot programs, and release-readiness activities.
• Diagnose field issues across electrical, controls, firmware, software, mechanical, and network systems, gathering logs, photos, measurements, device information, and site context for engineering review.
• Verify configurations, communications, firmware, component behavior, and system readiness during commissioning and deployment, and help resolve issues affecting startup, field acceptance, or operational handoff.
• Evaluate installation quality, equipment condition, and site issues in inspections and field assessments.
• Support eBOS assessments involving PowerMerge, combiner boxes, transitional boxes, and inline fuse connectors, including warranty-related and post-event investigations.
• Assist with NX Ranger inspection services and Robotic Cleaning System deployments, pilots, diagnostics, commissioning, serviceability checks, and validation.
• Perform drone-supported work when assigned and qualified.
• Maintain accurate records in Jira, Confluence, or equivalent systems and prepare clear summaries and evidence packages for remote engineering teams.
• Work with Product, R&D, Firmware, Software, Controls, Security and Communications, Hardware, Quality, NPI, and other field teams to share practical observations that improve products, procedures, and deployment plans.

What you'll need

• Associate degree in a technical field such as electrical engineering technology, industrial electronics, renewable energy, mechatronics, instrumentation, or networking, or equivalent military technical training or field experience.
• 3–5 years of relevant experience in field service, commissioning, technical operations, engineering support, controls, or utility-scale solar.
• Ability to carry out technical assignments independently and make sound decisions in active field environments.
• Experience troubleshooting electrical systems, controls, firmware, communications, field devices, or integrated equipment.
• Ability to read electrical schematics, wiring diagrams, one-line diagrams, technical manuals, and test procedures.
• Strong written communication and documentation skills.
• Valid driver's license and ability to travel extensively to project sites.

Nice to have

• Bachelor's degree in a technical discipline.
• Experience with solar trackers, field controllers, site communications, or commissioning.
• Background in firmware validation, software field testing, user acceptance testing, or pilot programs.
• Familiarity with NX Pulse, SPCs, NCUs, Datahub, eBOS, robotics, or other Nextpower field technologies.
• Experience with quality investigations, construction verification, cybersecurity-related field work, or drone-supported inspections.
• OSHA 10 or OSHA 30, CPR/First Aid, or NFPA 70E awareness training.
• A valid drone certification is required for independent drone work where applicable.

Details

• Field-based, United States.
• Travel 80%–90%.
• Full-time, permanent; exempt.
• Frequent work at remote, outdoor solar sites, including active construction and operating environments, with uneven terrain, weather extremes, dust, noise, and extended walking.
• May require extended hours or schedules tied to outages and testing windows.
• Employees must complete required company and site safety training and use PPE appropriate to the assignment.