Field Service Engineer

Overview

Field Service Engineer responsible for maintaining and troubleshooting advanced battery energy storage systems, serving as the onsite technical authority to keep systems running at peak performance.

What you'll do

• Maintain strong customer relationships through professional communication and support.
• Diagnose and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site.
• Manage third party contractors.
• Provide onsite technical support and training to customers on system operation and safety.
• Document service activities, maintenance records, and technical reports accurately.
• Ensure compliance with industry safety standards and environmental regulations.
• Respond to emergency service requests and resolve issues under time-sensitive conditions.
• Ensure compliance with contractual terms, conditions, and service-level agreements.
• Other duties as assigned.

What you'll need

• Bachelor's degree in electrical engineering, mechanical engineering, or related field (or equivalent technical experience).
• 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.
• Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.
• Ability to travel frequently to customer sites.

Details

• Location: USA, California, remote.
• Fluence does not sponsor work visas for this position; candidates must be legally authorized to work in the United States at the time of application and throughout employment.