Overview
Engineering Support role focused on day-to-day management and support for HPE (Aruba) support labs in a fast-paced environment.
What you'll do
- Provide day-to-day support for the HPE (Aruba) support labs.
- Support lab requirements of end users (TAC & other BU’s) as needed.
- Ensure lab assets and processes are managed and documented.
- Maintain lab equipment in operational condition and perform RMA processing for faulty hardware.
- Process maintenance for lab tools (databases, backups, customizations) and monitor lab environment (cooling, power, etc.).
- Manage lab scheduling/sharing, help plan lab growth, and coordinate with other groups and departments.
- Support lab service and backup best practices in line with department guidelines.
What you'll need
- 3+ years of experience in the networking domain.
- Strong technical skills across a wide range of network areas, including HPE (Aruba) network products & services.
- Strong written and verbal communication skills.
- Ability to prioritize and handle multiple concurrent tasks while meeting SLAs.
- Ability to build working relationships with 3rd party vendors.
- Bachelor’s degree or Diploma in any discipline from a recognized university.
- CCNA / JNCIA / ACA is preferred.
Details
- Work mode is Onsite, primarily working from an HPE office.
- May require working multiple shifts, weekends, holidays, and being on call; also occasional maintenance/installations outside general business hours.
- Location: Chennai, Tamil Nadu, India.
Read the full description and apply on the company’s own careers page.
