ERP Analyst III

Overview

Own, enhance, and continuously improve the Epicor Kinetic ERP platform across manufacturing, supply chain, engineering, procurement, inventory, costing, and finance, acting as the primary internal support and technical expert.

What you'll do

• Take on the primary internal support role and ownership of the ERP systems, including Cloud/On-Premise modules, user security, configuration, data integrity, performance, and general IT infrastructure support.
• Develop and manage BAQs, BPM workflows, complex dashboards, and SSRS reports.
• Prototype, craft, and test new ERP functionality.
• Document processes and translate business needs into Epicor technical solutions.
• Support guidelines in inventory control, job management, purchasing, costing, and ETO manufacturing models.
• Troubleshoot issues for end-users globally and collaborate with multinational teams across North America, Europe, India, and China.
• Lead and assist in upgrades and continuous improvement initiatives.
• Develop and maintain Epicor Application Studio customizations, including UI rules, events, data views, controls, and business logic.
• Design and support SSRS reports, Report Data Definitions (RDDs), report styles, calculated fields, and operational reporting.
• Develop and troubleshoot Epicor REST/API integrations, Business Objects, Services, JSON payloads, and external system interfaces.
• Determine the appropriate Epicor solution (standard functionality, configuration, BAQ, BPM, Application Studio, customization, report, or integration) and avoid unnecessary customizations.

What you'll need

• At least 5 years of direct experience with Epicor 10 / Epicor Kinetic within a manufacturing environment.
• Strong command of SQL and ERP customization tools, including BAQs, BPMs, and SSRS reporting.
• Deep understanding of production, supply chain, finance workflows, and Engineer-to-Order (ETO) models.
• Proven analytical and troubleshooting skills with a problem-solving approach.
• Excellent written and spoken English skills for continuous dialogue with collaborators.

Nice to have

• Experience running or participating in international implementation projects.

Details

• Location: Bangalore, India.
• Ability to meet physical and environmental demands of a manufacturing office and travel internationally as required.