Facility Executive- Soft Services

Overview

Oversee all housekeeping operations within the facility to ensure high standards of cleanliness, hygiene and presentation, while supervising housekeeping staff, managing vendor relationships, and maintaining health and safety compliance and cost-effective operations.

What you'll do

• Oversee daily housekeeping operations across offices, restrooms, common areas, conference rooms and exterior spaces.
• Develop and implement efficient cleaning schedules and Standard Operating Procedures (SOPs) to maintain consistent quality standards.
• Conduct regular inspections to ensure compliance with cleanliness standards and identify areas requiring attention or improvement.
• Coordinate deep cleaning activities, specialized cleaning projects and periodic maintenance tasks.
• Supervise and manage housekeeping staff, providing clear direction, training and performance feedback.
• Develop work schedules ensuring adequate coverage across all shifts and facility areas.
• Conduct regular team meetings to communicate expectations, address concerns and promote continuous improvement.
• Monitor staff productivity and performance, implementing corrective actions when necessary.
• Manage relationships with third-party housekeeping service providers, ensuring contract compliance and service quality.
• Monitor inventory levels of cleaning supplies, equipment and materials, coordinating timely procurement.
• Evaluate and recommend cleaning products and equipment that balance effectiveness, safety and cost-efficiency.
• Negotiate contracts and pricing with suppliers to optimize operational costs.
• Implement and maintain quality control systems including inspection checklists and audit procedures.
• Ensure compliance with health, safety and environmental regulations including OSHA standards and local requirements.
• Maintain Material Safety Data Sheets (MSDS) for all cleaning chemicals and ensure proper handling protocols.
• Address complaints and service requests promptly, implementing corrective measures to prevent recurrence.
• Develop and manage the housekeeping department budget, tracking expenses and identifying cost-saving opportunities.
• Prepare regular reports on operational costs, staffing levels and service metrics.
• Analyze consumption patterns and implement initiatives to reduce waste and improve efficiency.
• Respond to emergency cleaning situations including spills, accidents or unexpected events requiring immediate attention.
• Coordinate housekeeping support for special events, conferences or facility activities.
• Participate in facility improvement projects, providing input on housekeeping requirements and standards.

What you'll need

• Bachelor's degree in Facility Management, Hospitality, Business Administration or related field, or equivalent combination of education and experience.
• Minimum 3-5 years of housekeeping management experience in commercial facilities, corporate offices or hospitality environments.
• Proven track record of managing teams and delivering high-quality housekeeping services.
• Strong knowledge of cleaning chemicals, equipment and best practices.
• Understanding of health and safety regulations related to housekeeping operations.
• Proficiency in Microsoft Office Suite and facility management software.
• Strong leadership and team management abilities with the capacity to motivate and develop staff.
• Excellent organizational and time management skills with ability to prioritize competing demands.
• Detail-oriented approach with commitment to maintaining high standards.
• Strong communication skills, both written and verbal, for interacting with staff, vendors and facility occupants.
• Problem-solving mindset with ability to address issues proactively.
• Customer service orientation with focus on occupant satisfaction.
• Budget management and cost control capabilities.
• Ability to walk and stand for extended periods during facility inspections.
• Capability to lift up to 25 pounds occasionally.
• Ability to climb stairs and access all facility areas for inspection purposes.
• Comfortable working in various environmental conditions including temperature variations.

Nice to have

• Professional certification in Facility Management (CFM, FMP) or related credentials.
• Experience with green cleaning practices and sustainability initiatives.
• Knowledge of LEED or other green building standards.
• Experience managing vendor relationships and contract negotiations.
• Six Sigma or Lean management training.

Details

• Location: On-site, Pune, MH.
• Scheduled weekly hours: 48.
• Flexibility to work occasional evenings or weekends as needed, and outside standard business hours for emergencies or special events.