Field Application Specialist - Inorganic

Overview

Field Application Specialist for the Inorganic product line, supporting product launches, client relationships and business development for PerkinElmer's analytical solutions.

What you'll do

• Manage product line documents (PDL, PIR, catalogue, app note, certificates) including commercial details in the system (Portal, SAP, QS3).
• Support business with product launches and effective commercial roll-out activities.
• Communicate product life cycle to all stakeholders.
• Provide a competitive landscape for the complete portfolio of the product line.
• Oversee the overall strategy to ensure sufficient product support coverage.
• Build and maintain client relationships and create and execute business development plans.
• Research market trends, regulatory requirements and client needs, create business plans with solutions, and generate leads.
• Identify, update and maintain the SFDC database for opportunity progress and assist in closing deals.
• Focus on opportunity closure and prospect management.
• Convince new and existing customers to make additional purchases.
• Qualify leads from marketing campaigns as sales opportunities, contact potential clients and present competitive solutions.
• Research and explore alternate solutions when a new problem has no straightforward solution.
• Compile a database with a troubleshooting plan, assist in generating a playbook, and prepare sales collateral (unique features, customer pain points, field concerns, product gaps).
• Train sales and service colleagues, including developing training programs and materials and conducting training sessions.
• Provide on-site customer support based on business requirements.

What you'll need

• Minimum M.Sc. (Analytical/Inorganic/Organic/Physical/Food Technology); Ph.D. (Chemistry) preferred.
• Minimum 4-7 years of hands-on operational experience in respective instrument techniques and data interpretation.

Nice to have

• Minimum 4-7 years of hands-on operational experience in respective instrument techniques and data interpretation.
• In-depth knowledge of regulations in various markets (Pharma/Food/Applied).
• Strong problem-solving and troubleshooting skills.
• Excellent customer support skills and a collaborative mindset.
• Excellent communication skills (written, oral and presentation).
• Ability to multitask effectively and manage time well.
• Ability to work well in a team environment, as well as independently.
• Ability to build strong business and professional relationships with internal and external customers.
• Ability to communicate technical information in an accessible manner to internal and external customers.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• A process improvement mindset.

Details

• Location: Hyderabad.