Field Engineer, Commercial

Overview

Field Engineers partner with prospective and growing commercial customers as the technical face of SpaceX Super Intelligence, helping them evaluate the Grok platform, including Cursor, Grok Bot and the Grok API.

What you'll do

• Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements
• Build working prototypes that connect multiple tools and agents to show customers how a real workflow runs end to end
• Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor
• Translate customer requirements into end-to-end solution designs, from agents and tooling to the controls that keep people in the loop, guiding them on best practices for rollout, prompt strategy, and context configuration
• Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs
• Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering
• Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding
• Maintain deep knowledge of the Grok platform and the competitive landscape to position our value effectively
• Support account planning and help drive expansion opportunities across a portfolio of customers with technical validation

What you'll need

• Strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to technical leaders
• Deep understanding of how work gets done in modern organisations, whether the software development lifecycle and developer productivity, or the business systems and workflows that span teams
• Hands-on technical ability and systems thinking: fluent in technical workflows and AI tooling, and understand how the pieces connect, where they break, and how to make them reliable at scale
• Customer-obsessed, with a knack for translating technical details into business impact
• Experience in Field Engineering, Solutions Architecture, or Pre-Sales, or have designed and built systems that automate work across teams and tools
• Thrive in a startup environment: resourceful, adaptable, proactive in creating solutions, and comfortable running several evaluations in parallel

Details

• Location: Singapore