Field Service Engineer - Chromatography

Overview

Field Service Engineer (Chromatography) supporting customers at lab sites across Northern California’s Bay Area.

What you'll do

• Install, implement, maintain, and repair company and possible multi-vendor systems solutions at customer sites.
• Install and optimize hardware/software/network products and configurations at customer locations.
• Diagnose and resolve product performance problems.
• Perform maintenance and repairs to address equipment issues.
• Advise on preventive maintenance and configurations that can impact product performance.
• Proactively respond to potential equipment issues to prevent unplanned interruptions.
• Deliver integrated solutions that may include peripherals, communications, operating systems, and applications software.

What you'll need

• 4+ years of experience in a similar position and/or as an end-user of analytical equipment.
• Experience or expertise with chromatography equipment (LC, GC, and MS).
• Ability to troubleshoot and solve problems in a complex, customer-facing capacity.
• Clear written and verbal communication skills.
• Willingness to travel up to 75% and ability to travel to various locations daily.
• A valid driver’s license is required.

Details

• Territory: Northern California (Bay Area).
• Full-time weekly schedule with a day shift.
• Travel required: 75% of the time.