Field Service Engineer I

Overview

Field Service Engineer I role supporting installation, testing, troubleshooting and customer training for autonomous vehicles and related equipment at customer sites.

What you'll do

• Install autonomous vehicles and peripheral equipment (chargers, I/O panels, operator interfaces, etc.).
• Perform system testing, debugging, and validation to ensure optimal performance.
• Modify equipment and software.
• Troubleshoot, define and seek resources to recognize and resolve electrical, mechanical and/or software improvement opportunities with system components.
• Make software and hardware adjustments.
• Monitor system performance metrics.
• Perform customer training.
• Interface with customers.
• Collaborate with other engineers on projects.

What you'll need

• BS or BSET in Engineering (Software, Electrical, Mechanical, Industrial, Robotics, Computer Science, Computer Engineering, Mechatronic, etc.).
• Minimum 2+ years of full-time engineering work experience.
• Ability to read and interpret engineering drawings.
• Prior software experience required (C, C++, MATLAB, Python, Visual Basic preferred).
• Proficiency in Microsoft 365.
• Ability to write reports, business correspondence, and procedure manuals.

Nice to have

• Software experience in C, C++, MATLAB, Python or Visual Basic.

Details

• Remote role; candidates will need to reside in Michigan, though other locations will be considered.
• Travel 60-75% of the time, domestically and internationally, to customer sites.
• Estimated hourly range $40.00 - $45.00 an hour; starting salary varies by location, qualifications and prior experience.