Finance Business Support Analyst

Overview

PayPal's Global Billing and Payments department is seeking a Finance Business Support Analyst to support PayPal and its adjacencies finance and funds-out operations, acting as a key partner enabler with funding, O2C, accounting, reporting, and process improvement.

What you'll do

• Reconcile all assigned General Ledger accounts in a timely and effective manner.
• Clear reconciling items accurately in accordance with Company Policy.
• Post general ledger entries accurately in SAP and customer accounts.
• Research, track, and timely resolve outstanding reconciling items and related issues, applying advanced research techniques to identify their source.
• Participate in month-end close activities.
• Identify and recommend process improvement opportunities in reporting, reconciliation, and analysis.
• Communicate with internal resources and/or processors to escalate and resolve differences.
• Drive technology adoption and changes to improve efficiency.
• Assist with escalated cases.
• Act as the operational support arm for PayPal and its adjacencies' Finance and Controllership.
• Oversee the assurance of daily automation execution.
• Quickly troubleshoot escalations to ensure timely resolution.
• Collaborate with data and financial system teams to build and establish long-term processes.
• Support and triage frontline escalations related to funding, refunds, and funds movement.
• Support cross-functional teams with payment processing and funds receivables.
• Support recurring data gathering and metrics reporting.
• Perform basic accounting and JE entry postings.

What you'll need

• 1+ years of relevant experience and a Bachelor's degree, or any equivalent combination of education and experience.

Nice to have

• BA/BS degree; MBA preferred.
• Experience with policy or contract review.
• Experience with inbox and ticketing management support (Salesforce or JIRA).
• Experience in process improvement, with examples of cost savings projects.
• Experience working with cross-functional and international teams.
• Significant skills/experience in MS Excel, analytics, and process management.
• Strong organizational skills and time management.
• Ability to build strong operating procedures (SOP) and business requirement documents (BRD), including understanding of product requirements, data structure, and merchant of record (MOR) data management.
• Knowledge of Braintree products preferred.
• Accounting/banking background a plus.
• Experience with SAP ECC and S4 HANA a plus.
• Experience with SQL a plus.

Details

• Locations: Bangalore, Karnataka, India; Chennai, Tamil Nadu, India.
• Hybrid work model: 3 days in the office and 2 days at your choice of the PayPal office or home workspace, for the majority of employees.
• Subsidiary: PayPal. Travel: 0%.