Financial Analyst - OTC

Overview

Support the order-to-cash billing process for the Enterprise Financial Service OTC team, ensuring timely and accurate customer billing and invoicing.

What you'll do

• Process customer billing documents in the ERP system as per defined policy and guidelines, ensuring accuracy and timely execution.
• Generate and distribute customer invoices for correctness, ensuring alignment with guidelines.
• Monitor and follow up on outstanding Finance/customer queries and transactions.
• Investigate and resolve discrepancies or issues related to invoices or orders.
• Collaborate with multiple stakeholders from international entities to resolve queries, customer issues and ensure smooth invoice processing.
• Maintain accurate records and documentation of transactions and communications with customers and adhere to KPI metrics.
• Assist in preparing monthly, quarterly, and annual reports for internal stakeholders.
• Help identify process improvements to enhance efficiency and reduce errors in the OTC billing process.
• Perform other duties as assigned by the manager.
• Assist in end-to-end process transition by supporting knowledge transfer, documentation of SOPs, and ensuring smooth handover with minimal operational impact from the International Team.

What you'll need

• Minimum 6 years of experience in OTC billing/invoicing process.
• Bachelor's degree in commerce (finance graduates only; no technical graduates).
• Strong attention to detail and accuracy, with ability to work independently.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work independently in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.
• Willingness to learn and adapt to new processes and systems.
• Prior experience working in a Shared Service / GCC environment.

Nice to have

• Experience with ERP systems (SAP, Oracle, etc.).

Details

• Location: Bengaluru, Karnataka, India (Northgate, Yelahanka Hobli).
• Position role type: Hybrid.
• Must be flexible to work in any shift.
• Must be open to working from the office.