Overview
Forward Deployed Engineer at DevRev, working with the Customer Experience team to develop customer-facing solutions on the core platform.
What you'll do
- Develop and launch AI agents, integrations, and automations for customer workflows.
- Connect DevRev with SaaS and non-SaaS systems using APIs, webhooks, and real-time communication architectures.
- Apply prompt engineering and generative AI techniques to improve agent accuracy and user experience.
- Write SQL queries, analyze data, and build dashboards for customer decision-making.
- Create proofs-of-concept and run live technical demos, refining based on feedback.
- Maintain collaboration loops with customers and internal teams across functions.
- Guide customers through technical adoption like code repository integrations and advanced configurations.
What you'll need
- 5+ years of experience in software development, systems integration, or platform engineering.
- Strong proficiency in TypeScript/JavaScript and Python.
- Knowledge of data structures and algorithms.
- Familiarity with LLMs, prompt engineering, RAG/function calling frameworks, and building evals.
- Deep experience with API integration patterns (REST, GraphQL, webhooks) and event-driven/pub/sub architectures.
- Hands-on experience deploying on serverless/edge platforms (AWS Lambda, Google Cloud Functions) and CI/CD.
- Education: Bachelor's or Master's in Computer Science, Engineering, or related technical field.
Details
- Location: Mumbai, India.
- Working with customers: 80%.
- Hands-on technical implementation: 70–80%.
- Travel readiness: up to 80% for on-site implementations and customer engagements.
Read the full description and apply on the company’s own careers page.
