Fund Services Tax - Senior Associate

Overview

The Senior Associate supports day-to-day processing and risk management activities within the Check Operations department, with a focus on check exception review, resolution, and adherence to operational controls.

What you'll do

• Perform daily check processing and exception review, including posting, returns, and related research activities.
• Identify unusual activity, exception trends, duplicate presentments, altered or counterfeit items, and potential fraud indicators.
• Escalate suspicious activity or processing concerns to team leads, Officers, or Fraud partners.
• Support resolution-oriented investigations by providing documentation, research, and timely follow-up.
• Communicate clearly with internal partners to support issue resolution and service delivery.
• Execute processing activities in strict adherence to established controls, procedures, and regulatory requirements.
• Ensure accuracy, completeness, and timeliness of assigned work.
• Identify potential control gaps, processing errors, or emerging risks and escalate promptly.
• Support audit, risk, and control reviews.
• Research and resolve routine to moderately complex reconciliation issues independently.
• Partner with Officer and peers to resolve complex exceptions.
• Follow escalation paths when needed.
• Contribute to a collaborative team environment.
• Identify inefficiencies and recurring exceptions.
• Support process improvements and system enhancements.
• Provide feedback to leadership.

What you'll need

• Strong attention to detail.
• Organizational and time-management skills.
• Analytical and problem-solving ability.
• Effective communication skills.
• Accountability for quality and accuracy.

Nice to have

• Experience in reconciliation or banking operations.
• Exposure to exception processing and risk prevention.
• Familiarity with regulated environments.