Senior Local Delivery Specialist

Overview

Senior Local Delivery Specialist role in BP's People, Culture & Communications HR Group in Pune, managing and processing local HR transactions and supporting UK employee queries.

What you'll do

• Manage and process local HR transactions with accuracy and efficiency, including performing calculations and producing related documentation.
• Provide responsive support to UK employee queries and respond to employee inquiries in a timely and accurate manner.
• Ensure all legal, fiscal and regulatory actions are taken in line with requirements, and look to streamline and modernise processes where possible.
• Apply in-depth understanding of country laws, policies and practices as they pertain to country delivery accountabilities.
• Update and maintain employee information in relevant P&C systems to support accurate payroll.
• Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems.
• Work closely with the UK Local Delivery team, payroll and colleagues in Business & Technology Centres to complete hire to retire processes for the country.
• Support key projects as required and contribute to continuous improvement initiatives.

What you'll need

• A university degree or equivalent experience or professional qualification in human resources management or its equivalent.
• Minimum of 5+ years of relevant experience in HR Shared services.
• Strong prior experience in transacting UK people processes.
• Deep knowledge of UK policies such as Leave of Absence, Termination and Employee Movement.
• Numeracy and analytical thinking, able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to advise business decisions.
• Digital fluency with strong systems and computer skills and experience across the full spectrum of systems and technologies in use, able to quickly learn new systems.
• Good communication skills, experience in positioning messages appropriately with different audiences, with close attention to grammar and spelling.
• Ability to prioritize, format, and produce correspondence and reports in a variety of formats.
• Good investigative and analytical skills to prioritize work and meet deadlines.
• Customer focus, with all decisions clearly aligned to customer, business and bp-wide strategy.
• Solutions focus, seeking to identify solutions and make improvements to processes.
• Risk management, acting with a high level of integrity and respect for data privacy, and knowing when to raise concerns.

Nice to have

• Experience in the Workday system.
• Proficient knowledge of CRM systems and MS Office.
• Knowledge of Workday and other HR management systems.
• A continuous improvement approach, seeking simple, 'best fit' solutions to challenges.

Details

• Location: Pune, India.
• Hybrid of office and remote working.
• No travel is expected with this role.
• Eligible for relocation within country.